19bdbaji Privacy Policy — Your Data, Yours Alone

1 Introduction

19bdbaji (referred to hereinafter as "we" or "the platform") is an online betting and entertainment service based in Bangladesh. We believe privacy is a fundamental right, not merely a legal obligation. That is why protecting your data is our highest priority at 19bdbaji.

This Privacy Policy explains what information 19bdbaji collects, why it is collected, how it is kept secure, and what you can do with your own data. It is written in plain, straightforward language so you can understand it without wading through complex legal jargon.

This policy applies to the 19bdbaji website, mobile app, and all associated services. Whenever you access or use this platform, this policy governs the relationship between you and us.

2 What Information We Collect

19bdbaji only collects the information strictly necessary to run our services smoothly. We collect three types of data:

A) Information You Provide Directly

• During registration: Full name, mobile number, date of birth.
• During KYC verification: National ID number or passport details.
• At the time of payment: your mobile banking number (bKash, Nagad, or Rocket).
• When contacting support: the details and messages you provide.

B) Automatically collected data

• IP address and general location data.
• Device type, operating system, browser version.
• Which pages you visited on the site and how long you spent on them.
• Login activity and failed login attempts (for security purposes).

C) Information Received from Third Parties

• Payment confirmation details (received from bKash, Nagad, or Rocket).
• Results from fraud detection services (where applicable).

3 Use of Information

19bdbaji uses the information collected for the following purposes:

19bdbaji does not share your information with third parties for direct marketing or advertising purposes. We may send you promotional messages based on your preferences — but you can opt out at any time.

4 Data Sharing Policy

19bdbaji never sells your data. However, limited information may be shared in the following circumstances:

• Payment processors: Necessary transaction details are shared with bKash, Nagad, or Rocket to confirm payments.
• Legal Obligation: We may be required by law to disclose information in response to a court order or government investigation.
• Fraud Prevention: Information may be disclosed to relevant authorities in connection with cybercrime or money laundering investigations.
• Technology partners: Certain technology service providers may have access to our systems for the purpose of maintaining secure servers and the platform — however, they are bound by confidentiality agreements.

5 Cookie Policy

19bdbaji uses cookies on its site. Cookies are small text files stored in your browser that help the site remember your preferences and experience.

Types of cookies we use

• Essential Cookies: Maintaining login sessions and security verification are essential — the site cannot function without these.
• Performance Cookies: This data helps us analyze which pages get the most traffic and where issues are occurring.
• Preference Cookies: Language settings, display preferences — personalised to give you the best experience.

You can disable cookies through your browser settings. However, doing so may cause certain site features to stop working correctly — in particular, the login process may be affected.

6 Security Measures

19bdbaji protects your data using multiple layers of security. Rather than relying on a single method, several layers work together at once:

• All data transfers are encrypted using TLS 1.3 protocol.
• Stored data is secured with AES-256 encryption.
• Passwords are never stored in plain text — only bcrypt hashes are kept.
• Firewalls and intrusion detection systems are in place to prevent unauthorized access to our servers.
• Suspicious login attempts are blocked automatically.
• The security team conducts regular system audits.

That said, no one can guarantee 100% security on the internet. 19bdbaji takes every precaution possible, but you have a role to play too. Use a strong password, always log out when using someone else's device, and contact support immediately if you notice anything suspicious.

7 Data Retention Period

19bdbaji does not retain your data indefinitely. Each type of information has a defined retention period:

• Account Information: For the duration your account is active and for 5 years after closure (as required by law).
• Transaction History: 5 years — in compliance with financial regulatory requirements.
• Support Contact: 2 years.
• Log Files: 6 months to 1 year.
• Cookie Data: Session cookies are deleted as soon as you close your browser; persistent cookies last anywhere from 30 days to 1 year.

Once the retention period expires, data is securely deleted or anonymised in a way that makes it impossible to identify any individual.

8 Your rights

As a 19bdbaji user, you have the following rights over your personal data:

• Right to Access

  You can request to see what information we hold about you. Submit a request to support and you will receive a response within 7 days.

• Right to Rectification

  If any of your information is incorrect, you can request a correction. For errors in your name or date of birth, simply contact support.

• Right to erasure

  If you close your account, you may request deletion of your data. However, certain information may need to be retained to meet legal obligations.

• Right to data portability

  If you would like a copy of your transaction history or account data, simply submit a request and it will be provided in a specified format.

• Right to object

  If you no longer wish to receive promotional messages, you can opt out at any time. Unsubscribing from marketing communications is straightforward.

To exercise any of these rights, contact the 19bdbaji support team in Bengali or support@19bdbaji.netSend us an email at.

9 Minor protection

19bdbaji is strictly for users aged 18 and above. We do not knowingly collect any data from individuals under 18.

Date of birth is verified at registration. If we discover that anyone under the age of 18 has managed to register, their account will be closed immediately and all associated data will be deleted.

If you suspect that someone under the age of 18 is using 19bdbaji, please contact our support team immediately. We will act promptly.

10 Policy Updates

19bdbaji may update this Privacy Policy from time to time — due to new technology, changes in law, or improvements to our services. For significant changes, a notice will be posted on the site and we will attempt to notify you via your registered mobile number.

Continued use of the site after any changes constitutes acceptance of the updated policy. We recommend checking the "Last Updated" date at the top of the page from time to time.

If you have concerns about any changes or would like to know more, feel free to reach out to our support team in Bengali.